Effective Date: 23rd March 2025
Welcome to Connect Ummah Private Limited (“Company”, “we”, “us”, “our”). We value the privacy of our users and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website www.connectummah.in (“Platform”).
By using our Platform, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following personal information from users of our website/app:
- Full Name
- Email Address
- Mobile Number
- Address (for verification or communication)
- PAN Card or Aadhar Card Details (for compliance purposes)
- Bank Account Details (for campaign creators or fund disbursement)
- Payment Transaction Details (contributions made or received)
- Device Information (IP Address, browser type, location, device ID)
- Any other information you voluntarily provide when filling out forms, creating campaigns, or contacting us
How We Collect Information
We collect information through the following means:
- When you register on our website or app
- When you create or contribute to a campaign
- When you contact us via email or support
- Automatic collection through cookies, log files, and analytical tools
- When you verify your identity to comply with legal requirements
How We Use Your Information
We use your information to:
- Provide, operate, and improve our crowdfunding platform
- Verify your identity for campaign creation or fund withdrawal
- Process payments and disbursements securely
- Send important notifications, updates, or support responses
- Ensure compliance with applicable Indian laws, including KYC/AML guidelines
- Analyze website usage and user behavior to improve our services
- Communicate with you regarding your account, campaigns, or contributions
- Prevent fraud, abuse, and unauthorized activities on the platform
How We Keep Your Information Safe
We follow strict security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment gateways for financial transactions
- Access to personal data is restricted to authorized personnel only
- Regular monitoring and updates of our systems to prevent data breaches
- Compliance with applicable data protection laws in India
Despite our best efforts, no electronic transmission or storage method is 100% secure. However, we take all reasonable steps to protect your data.
Information Sharing with Third Parties
We do not sell or rent your personal information to any third party. However, we may share your data in the following cases:
- Service Providers: With trusted third-party vendors (like payment gateways, verification agencies, hosting partners) strictly for performing services on our behalf
- Legal Compliance: If required by law, court order, or government authorities to comply with legal obligations
- Fraud Prevention & Security: To investigate and prevent fraud, unauthorized activities, or potential threats
- Campaign Partners (when necessary): Limited information may be shared with campaign creators you contribute to, for updates or reward fulfillment (if applicable)
All third parties are bound by confidentiality and data protection agreements.
Your Rights
- You can access, update, or delete your personal information by contacting us.
- You may opt-out of promotional communications at any time by clicking the “unsubscribe” link or emailing us.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, understand user behavior, and serve relevant content. You can control cookie settings through your browser.
Changes to this Privacy Policy
We reserve the right to modify or update this policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
For any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:
Connect Ummah Private Limited
Email: support@connectummah.in
Website: www.connectummah.in